Daily Performance Snapshot Checklist for Local Government
A checklist for capturing key daily council metrics and performance indicators to maintain visibility over operational and financial health.
Supports Local Government Act compliance, freedom of information requirements, and public accountability standards.
Complete Checklist
- 1Record total rates revenue for the day including all payment methodsCritical
- 2Note the number of transactions or community members served
- 3Calculate the average transaction value for the day
- 4Compare today's figures to the same day last week and last year
- 5Record any new leads, enquiries, or community member sign-ups
- 6Note the number of quotes, proposals, or orders placed
- 7Track staff hours worked against the roster or budgetCritical
- 8Record any unplanned expenses or cost overruns
- 9Note any stockouts or inventory issues that impacted sales
- 10Track community member complaints or negative feedback received
- 11Record website traffic and online enquiry volumes if applicable
- 12Monitor social media engagement metrics for the day
- 13Update the daily performance dashboard or spreadsheetCritical
- 14Identify the top-performing service, service, or team member for the day
- 15Flag any metrics that are significantly above or below target for review
Frequently Asked Questions
Which daily metrics are most important for a small council to track?
The essentials are daily rates revenue, number of transactions, cash position, and any outstanding issues. Beyond that, prioritise metrics aligned with your current goals. If you are focused on growth, track leads and conversion rates. If managing costs, track labour hours and unplanned expenses. Start simple and add metrics as your tracking capabilities mature.
How should daily performance data be recorded and stored?
A simple spreadsheet or dashboard works well for most small businesses. Cloud-based tools like Google Sheets allow real-time access from anywhere. More advanced businesses may use dedicated council intelligence tools. The key is consistency in recording data at the same time each day so trends are meaningful and comparable.
What should we do when daily metrics show a negative trend?
First, verify the data is accurate. Then look for root causes rather than reacting to a single day. A negative trend over three to five consecutive days warrants investigation. Discuss the trend with your team, review any changes to operations, market conditions, or competitor activity, and develop a corrective action plan.
Need help implementing these checks into your daily operations?
Our team can build custom checklists integrated into your daily operations workflow.