Remote Employee Onboarding Checklist for Healthcare & Allied Health
A comprehensive checklist for onboarding employees who will work remotely, covering technology setup, communication protocols, and virtual integration activities.
Includes safeguards for Australian Privacy Principles (APPs), Medicare compliance, and health record management under the My Health Records Act. All patient data handling follows AHPRA guidelines.
Complete Checklist
- 1Ship or deliver all required IT equipment to the employee's home addressCritical
- 2Provide detailed setup instructions for all hardware and software
- 3Schedule a video call to guide the employee through system setup and testingCritical
- 4Set up VPN access and confirm secure connectivity from the remote location
- 5Add the employee to all relevant communication channels and video conferencing tools
- 6Conduct a virtual workplace tour introducing team members and key contacts
- 7Schedule a series of video onboarding sessions over the first week
- 8Deliver WHS training covering the home clinic environmentCritical
- 9Conduct a home clinic ergonomic assessment and provide recommendations
- 10Explain remote work policies including hours, availability, and communication expectationsCritical
- 11Assign a remote buddy who can be contacted easily throughout the day
- 12Schedule daily check-ins for the first week then transition to a regular cadence
- 13Provide access to all digital versions of policies, procedures, and training materials
- 14Plan a virtual team introduction and social activity
- 15Schedule an in-person visit to the clinic within the first month if possible
Frequently Asked Questions
What WHS obligations apply to remote employees in Australia?
Employers have the same duty of care for remote workers as for clinic-based workers. This includes ensuring the home workspace is safe and ergonomically appropriate, providing necessary equipment, and managing psychosocial hazards such as isolation. Conduct a home clinic risk assessment, provide guidance on workstation setup, and check in regularly on the employee's wellbeing.
How do we maintain company culture with remote employees?
Be intentional about inclusion. Schedule regular video calls that include informal social time, not just work discussions. Include remote staff in all team activities, even if virtually. Create shared digital spaces for non-work conversation. Visit in person when possible and bring remote staff to the clinic for key events. Culture requires effort when distance is involved.
What equipment should be provided to remote employees?
At minimum, provide a laptop or computer, required software licences, and access to collaboration tools. Consider providing a monitor, keyboard, mouse, and headset for ergonomic comfort. Some businesses also provide a contribution toward internet costs or a home clinic setup allowance. Clinical record what is provided and the employee's obligations for caring for company equipment.
Need help implementing these checks into your daily operations?
Our team can build custom checklists integrated into your daily operations workflow.