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Marketing & Digital Agencies

Remote Employee Onboarding Checklist for Marketing & Digital Agencies

A comprehensive checklist for onboarding employees who will work remotely, covering technology setup, communication protocols, and virtual integration activities.

Per event
2-4 hours over first week
15 items
Compliance Note

Includes provisions for Australian Consumer Law (ACL), Privacy Act compliance for customer data, and ACMA spam regulations.

Complete Checklist

  • 1
    Ship or deliver all required IT equipment to the team member's home address
    Critical
  • 2
    Provide detailed setup instructions for all hardware and software
  • 3
    Schedule a video call to guide the team member through system setup and testing
    Critical
  • 4
    Set up VPN access and confirm secure connectivity from the remote location
  • 5
    Add the team member to all relevant communication channels and video conferencing tools
  • 6
    Conduct a virtual workplace tour introducing team members and key contacts
  • 7
    Schedule a series of video onboarding sessions over the first week
  • 8
    Deliver WHS training covering the home office environment
    Critical
  • 9
    Conduct a home office ergonomic assessment and provide recommendations
  • 10
    Explain remote work policies including hours, availability, and communication expectations
    Critical
  • 11
    Assign a remote buddy who can be contacted easily throughout the day
  • 12
    Schedule daily check-ins for the first week then transition to a regular cadence
  • 13
    Provide access to all digital versions of policies, procedures, and training materials
  • 14
    Plan a virtual team introduction and social activity
  • 15
    Schedule an in-person visit to the office within the first month if possible

Frequently Asked Questions

How do we maintain company culture with remote employees?

Be intentional about inclusion. Schedule regular video calls that include informal social time, not just work discussions. Include remote staff in all team activities, even if virtually. Create shared digital spaces for non-work conversation. Visit in person when possible and bring remote staff to the office for key events. Culture requires effort when distance is involved.

What equipment should be provided to remote employees?

At minimum, provide a laptop or computer, required software licences, and access to collaboration tools. Consider providing a monitor, keyboard, mouse, and headset for ergonomic comfort. Some businesses also provide a contribution toward internet costs or a home office setup allowance. Document what is provided and the team member's obligations for caring for company equipment.

What WHS obligations apply to remote employees in Australia?

Employers have the same duty of care for remote workers as for office-based workers. This includes ensuring the home workspace is safe and ergonomically appropriate, providing necessary equipment, and managing psychosocial hazards such as isolation. Conduct a home office risk assessment, provide guidance on workstation setup, and check in regularly on the team member's wellbeing.

Need help implementing these checks into your daily operations?

Our team can build custom checklists integrated into your daily operations workflow.

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