Workplace Ergonomics Assessment Checklist for Insurance
A checklist for assessing workstation ergonomics and identifying risk factors for musculoskeletal disorders, particularly for office-based and computer work environments.
Aligns with ASIC regulatory requirements, General Insurance Code of Practice, and AFSL obligations. Includes audit trail provisions.
Complete Checklist
- 1Check that the desk height allows forearms to be parallel to the floor when typingCritical
- 2Verify the chair is adjustable and supports the lower back correctlyCritical
- 3Confirm the monitor is positioned at arm's length and top of screen at eye level
- 4Check that the keyboard and mouse are at a comfortable height and reach
- 5Verify there is adequate legroom under the desk without obstruction
- 6Assess lighting to ensure no glare on screens and adequate task lighting
- 7Check that the monitor brightness and contrast are adjusted for the environment
- 8Verify that frequently used items are within easy reach to minimise stretching
- 9Assess noise levels and whether they affect concentration or cause discomfort
- 10Check that wrist rests are available and used correctly if needed
- 11Verify that document holders are available for workers who reference papers
- 12Assess the need for footrests for shorter workers or high desks
- 13Review whether workers take regular breaks from sustained posturesCritical
- 14Check that workers have been trained in correct workstation setup and adjustment
- 15Document the assessment and provide recommendations for any workstation improvements
Frequently Asked Questions
How often should workstation ergonomic assessments be conducted?
Conduct an assessment when a new employee starts, whenever an employee changes workstation or equipment, when an employee reports discomfort, and as part of a regular review at least annually. For workers with existing musculoskeletal conditions, more frequent assessments may be appropriate. Self-assessment checklists can supplement formal assessments.
Is the employer required to provide ergonomic equipment under Australian law?
Employers have a duty under WHS law to provide a safe work environment so far as is reasonably practicable. This includes providing suitable workstation equipment and making reasonable adjustments to reduce ergonomic risks. An adjustable chair, appropriate desk, and properly positioned monitor are considered baseline requirements. Additional equipment such as sit-stand desks or specialist input devices should be considered when there is an identified need.
What are the most common ergonomic risk factors in office environments?
The most common risk factors are prolonged sitting without breaks, poor monitor positioning causing neck strain, incorrect chair height or lack of lumbar support, mouse and keyboard positioning causing wrist strain, and glare on screens causing eye fatigue. Most of these can be addressed through correct workstation setup and encouraging regular movement breaks.
Need help implementing these checks into your daily operations?
Our team can build custom checklists integrated into your daily operations workflow.