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Weekly Operations
Hospitality & Tourism

Weekly Sales Pipeline Review Checklist for Hospitality & Tourism

A checklist for reviewing the sales pipeline, assessing deal progress, and identifying actions needed to move opportunities toward conversion.

Weekly
20-30 minutes
14 items
Compliance Note

Includes food safety compliance (HACCP), RSA requirements, liquor licensing documentation, and tourism accreditation record keeping.

Complete Checklist

  • 1
    Review all opportunities in the pipeline and update their current stage
    Critical
  • 2
    Identify any deals that have stalled and determine the next action to progress them
  • 3
    Follow up on all outstanding quotes and proposals sent during the week
    Critical
  • 4
    Review new leads received and qualify them against your ideal guest profile
  • 5
    Assess the total pipeline value against the weekly and monthly revenue target
  • 6
    Identify deals likely to close this week and confirm next steps
  • 7
    Review the conversion rate at each pipeline stage for improvement opportunities
  • 8
    Remove any dead or unqualified opportunities from the pipeline
  • 9
    Prepare quotes or proposals for new opportunities identified
  • 10
    Schedule meetings or calls with key prospects for the coming week
  • 11
    Review the source of new leads to identify the most effective channels
  • 12
    Update the CRM with all notes, activities, and changes from the review
  • 13
    Calculate the win rate for deals closed during the past week
  • 14
    Discuss pipeline highlights and concerns with the team

Frequently Asked Questions

How do we prevent deals from stalling in the pipeline?

Set clear follow-up dates for every opportunity and honour them. Define specific actions required to move deals between stages. If a prospect is unresponsive after three attempts, either re-qualify the opportunity or remove it. Regular pipeline reviews create accountability and ensure no opportunity is forgotten.

What is a healthy sales pipeline size relative to revenue targets?

A common guideline is to maintain a pipeline worth three to four times your revenue target to account for natural attrition as deals progress. If your close rate is 25 percent, you need four dollars in the pipeline for every dollar of target revenue. Adjust the multiple based on your actual close rate and sales cycle length.

What CRM features are most important for pipeline management?

Essential features include customisable pipeline stages, activity tracking, reminder and task management, reporting and dashboards, and email integration. For small businesses, simplicity is key. Choose a CRM your team will actually use consistently rather than a feature-rich tool that is too complex to maintain.

Need help implementing these checks into your daily operations?

Our team can build custom checklists integrated into your daily operations workflow.