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Scribe for Operations & SOPs

An automatic documentation tool that captures your clicks and keystrokes as you perform a process and generates a step-by-step SOP with annotated screenshots.

Scribe solves one of the biggest challenges in SOP creation: getting people to actually document their processes. By running as a browser extension or desktop app while a user performs a task, Scribe automatically captures each step — every click, navigation, and data entry — and generates a formatted guide with numbered steps and annotated screenshots. This turns a process that might take hours of manual writing into minutes of simply doing the work. Generated guides can be edited, enhanced with additional context, and shared as links or embedded in other tools. For Australian businesses with undocumented tribal knowledge, Scribe provides the fastest path from "it's all in someone's head" to a documented, shareable SOP.

Best For

Businesses with large amounts of undocumented software-based processes
Teams where subject matter experts lack time to write documentation
IT departments documenting system administration procedures
Organisations rapidly scaling and needing to capture processes quickly

SOP & Operations Features

  • Automatic step-by-step capture from browser and desktop actions
  • Annotated screenshots with highlighted click targets for each step
  • Editable generated guides with the ability to add, remove, or reorder steps
  • Shareable links and embed codes for including Scribes in other SOP tools
  • Scribe Pages for combining multiple Scribes into comprehensive process guides
  • Team workspace for organising and managing generated SOPs centrally

Pros

  • Dramatically reduces the time and effort required to create SOPs
  • Captures processes with precise, annotated screenshots automatically
  • Generated guides are immediately shareable and usable
  • Removes reliance on people being good technical writers
  • Browser extension and desktop app cover most business software

Cons

  • Only captures screen-based processes — not suitable for physical or manual SOPs
  • Generated content may need editing for clarity and context
  • Free plan limits the number of Scribes and features available
  • Less effective for processes involving complex decision-making or judgment

Pricing

Free plan with unlimited Scribes (basic features). Pro plan from ~AU$37/user/month with advanced editing and branding. Enterprise pricing for team features.

FAQ

How does Scribe automatically create SOPs?

Install the Scribe browser extension or desktop app, click "Start Capture," and perform the process as you normally would. Scribe records every click, navigation, and text entry, then generates a formatted guide with numbered steps and annotated screenshots showing exactly where to click. You can then edit the generated guide to add context, remove sensitive information, or clarify instructions before sharing.

Can I combine multiple Scribes into a comprehensive SOP?

Yes. Scribe Pages allow you to combine multiple individual Scribes with additional text, headings, and context into a comprehensive process guide. For example, an "Onboard New Client" SOP might combine Scribes for "Create Client Record in CRM," "Set Up Project in ClickUp," and "Configure Billing in Xero" into a single, cohesive document.

Is Scribe useful for Australian businesses using local software?

Scribe works with any web-based or desktop application, so it captures processes in Australian tools like Xero, MYOB, Employment Hero, and ServiceM8 just as effectively as global platforms. This is particularly valuable for documenting workflows in niche industry software where official documentation may be limited or generic.

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