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Workflow
Professional Services

Project Initiation for Professional Services

Formally launches a new engagement by defining objectives, scope, stakeholders, and governance before work begins.

Trigger: Engagement funding and sponsorship are approved
Total: 5-15 business days
5 stages
Compliance Note

Designed to meet professional indemnity requirements, client confidentiality obligations, and industry body reporting standards.

Workflow Stages

1

Engagement Charter Development

Create the engagement charter defining objectives, scope, constraints, assumptions, and high-level timeline.

Inputs

  • Engagement request or business case
  • Organizational strategy alignment
  • Available resource information

Outputs

  • Draft engagement charter
  • Objective and scope statements
  • Key assumptions and constraints documented
Project Manager
2-3 days
2

Stakeholder Identification

Identify all engagement stakeholders and document their interests, influence, and communication needs.

Inputs

  • Engagement charter
  • Organizational chart
  • Stakeholder analysis template

Outputs

  • Stakeholder register
  • Communication plan draft
  • Stakeholder engagement strategy
Project Manager
1-2 days
3

Team Formation

Identify and secure the engagement team members with the required skills and availability.

Inputs

  • Required skills and roles
  • Resource availability data
  • Manager approval for team assignments

Outputs

  • Engagement team roster
  • Role and responsibility assignments
  • Team availability confirmed
Project Manager
2-5 days

Decision Points

  • Are all required roles filled?
  • Are there resource conflicts to resolve?
4

Governance Setup

Establish the engagement governance structure, decision-making authority, and reporting cadence.

Inputs

  • Engagement charter
  • Organizational governance standards
  • Stakeholder register

Outputs

  • Governance framework documented
  • Meeting cadence set
  • Escalation paths defined
Project Sponsor
1-2 days
5

Kickoff Meeting

Conduct the engagement kickoff meeting with all key stakeholders to formally launch the engagement.

Inputs

  • Approved engagement charter
  • Team roster
  • Kickoff presentation

Outputs

  • Kickoff meeting completed
  • Team alignment confirmed
  • Action items from kickoff assigned
Project Manager
1 day

Frequently Asked Questions

What is the difference between a engagement charter and a engagement plan?

The engagement charter authorizes the engagement and defines its high-level objectives and scope. The engagement plan is a detailed document created after initiation that outlines tasks, schedule, and resource assignments.

Who approves the engagement charter?

The engagement sponsor approves the charter, which formally authorizes the engagement manager to apply organizational resources to the engagement.

Can the engagement scope change after initiation?

Yes, but changes must follow the scope change management process to ensure proper impact assessment and approval.

Ready to implement this workflow in your business?

Our team can implement this workflow into your business operations with custom tools and training.