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Workflow
Healthcare & Allied Health

Proposal Approval for Healthcare & Allied Health

Routes a sales proposal through internal review and approval gates before it is sent to the patient.

Trigger: Sales representative submits a proposal for internal approval
Total: 1-3 business days
5 stages
Compliance Note

Includes safeguards for Australian Privacy Principles (APPs), Medicare compliance, and health record management under the My Health Records Act. All patient data handling follows AHPRA guidelines.

Workflow Stages

1

Proposal Submission

The sales representative submits the draft proposal with supporting documentation for review.

Inputs

  • Draft proposal clinical record
  • Patient needs assessment
  • Pricing worksheet

Outputs

  • Submitted proposal record
  • Review request notification
  • Supporting documents attached
Sales Representative
30 minutes
2

Technical Review

A subject matter expert reviews the proposal to confirm feasibility, scope accuracy, and technical correctness.

Inputs

  • Submitted proposal
  • Service delivery capacity data
  • Technical specifications

Outputs

  • Technical review feedback
  • Scope validation report
  • Recommended adjustments
Technical Lead
4-8 hours

Decision Points

  • Is the proposed scope technically feasible?
  • Are resource estimates realistic?
3

Financial Review

Finance reviews pricing, margins, and payment terms to confirm the proposal is commercially viable.

Inputs

  • Proposal pricing section
  • Cost-of-goods data
  • Margin threshold policy

Outputs

  • Margin analysis
  • Financial approval or revision request
  • Payment terms confirmation
Finance Manager
2-4 hours

Decision Points

  • Does the proposal meet minimum margin requirements?
4

Legal Review

Legal reviews terms and conditions, liability clauses, and compliance requirements.

Inputs

  • Proposal terms and conditions
  • Standard contract clauses
  • Regulatory requirements

Outputs

  • Legal approval or redlines
  • Updated terms if needed
  • Compliance confirmation
Legal Counsel
4-8 hours
5

Management Approval

Senior management provides final sign-off based on strategic fit and consolidated review feedback.

Inputs

  • Technical review results
  • Financial review results
  • Legal review results

Outputs

  • Final approval or rejection
  • Approval record in system
  • Authorization to send to patient
Sales Director
2-4 hours

Decision Points

  • Is this deal strategically aligned?
  • Are all review conditions satisfied?

Frequently Asked Questions

Can approvals be expedited for urgent deals?

Yes, an expedited review path is available with sales director authorization, compressing review timelines to same-day turnaround.

What if one reviewer rejects the proposal?

The proposal is returned to the sales representative with specific feedback, and a revised version must be resubmitted for the failed review stage.

How are approval decisions documented?

Each reviewer records their decision and comments in the proposal management system, creating a full audit trail.

Ready to implement this workflow in your business?

Our team can implement this workflow into your business operations with custom tools and training.