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Workflow
Hospitality & Tourism

Proposal Approval for Hospitality & Tourism

Routes a sales proposal through internal review and approval gates before it is sent to the guest.

Trigger: Sales representative submits a proposal for internal approval
Total: 1-3 business days
5 stages
Compliance Note

Includes food safety compliance (HACCP), RSA requirements, liquor licensing documentation, and tourism accreditation record keeping.

Workflow Stages

1

Proposal Submission

The sales representative submits the draft proposal with supporting documentation for review.

Inputs

  • Draft proposal document
  • Guest needs assessment
  • Pricing worksheet

Outputs

  • Submitted proposal record
  • Review request notification
  • Supporting documents attached
Sales Representative
30 minutes
2

Technical Review

A subject matter expert reviews the proposal to confirm feasibility, scope accuracy, and technical correctness.

Inputs

  • Submitted proposal
  • Service service capacity data
  • Technical specifications

Outputs

  • Technical review feedback
  • Scope validation report
  • Recommended adjustments
Technical Lead
4-8 hours

Decision Points

  • Is the proposed scope technically feasible?
  • Are resource estimates realistic?
3

Financial Review

Finance reviews pricing, margins, and payment terms to confirm the proposal is commercially viable.

Inputs

  • Proposal pricing section
  • Cost-of-goods data
  • Margin threshold policy

Outputs

  • Margin analysis
  • Financial approval or revision request
  • Payment terms confirmation
Finance Manager
2-4 hours

Decision Points

  • Does the proposal meet minimum margin requirements?
4

Legal Review

Legal reviews terms and conditions, liability clauses, and compliance requirements.

Inputs

  • Proposal terms and conditions
  • Standard contract clauses
  • Regulatory requirements

Outputs

  • Legal approval or redlines
  • Updated terms if needed
  • Compliance confirmation
Legal Counsel
4-8 hours
5

Management Approval

Senior management provides final sign-off based on strategic fit and consolidated review feedback.

Inputs

  • Technical review results
  • Financial review results
  • Legal review results

Outputs

  • Final approval or rejection
  • Approval record in system
  • Authorization to send to guest
Sales Director
2-4 hours

Decision Points

  • Is this deal strategically aligned?
  • Are all review conditions satisfied?

Frequently Asked Questions

What if one reviewer rejects the proposal?

The proposal is returned to the sales representative with specific feedback, and a revised version must be resubmitted for the failed review stage.

How are approval decisions documented?

Each reviewer records their decision and comments in the proposal management system, creating a full audit trail.

Can approvals be expedited for urgent deals?

Yes, an expedited review path is available with sales director authorization, compressing review timelines to same-day turnaround.

Ready to implement this workflow in your business?

Our team can implement this workflow into your business operations with custom tools and training.