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Workflow
Hospitality & Tourism

Purchase Order Approval for Hospitality & Tourism

Routes purchase orders through a multi-level approval process based on amount thresholds and budget availability.

Trigger: Staff member or department submits a purchase booking request
Total: 1-5 business days
5 stages
Compliance Note

Includes food safety compliance (HACCP), RSA requirements, liquor licensing documentation, and tourism accreditation record keeping.

Workflow Stages

1

Purchase Request Submission

The requestor submits a purchase booking with item details, justification, and preferred vendor.

Inputs

  • Purchase request form
  • Item specifications
  • Vendor quotes

Outputs

  • Submitted purchase request
  • Budget code assigned
  • Approval routing initiated
Requestor
30 minutes
2

Budget Verification

Verify that sufficient budget is available in the requesting department allocation.

Inputs

  • Purchase request
  • Department budget report
  • Year-to-date spending data

Outputs

  • Budget availability confirmation
  • Budget impact analysis
  • Budget hold placed if confirmed
Finance Analyst
1 day

Decision Points

  • Is budget available for this purchase?
3

Manager Approval

The department manager reviews and approves the purchase based on business need and budget.

Inputs

  • Purchase request with budget confirmation
  • Business justification
  • Approval threshold guidelines

Outputs

  • Manager approval or denial
  • Approval comments
  • Routing to next approver if above threshold
Department Manager
1-2 days

Decision Points

  • Is the purchase justified?
  • Does the amount require additional approval levels?
4

Procurement Processing

Convert the approved request into a formal purchase booking and submit to the vendor.

Inputs

  • Approved purchase request
  • Vendor details
  • Purchase booking template

Outputs

  • Purchase booking issued
  • Vendor booking confirmation
  • Service timeline established
Procurement Specialist
1 day
5

Receipt and Verification

Receive the goods or services, verify against the purchase booking, and authorize payment.

Inputs

  • Purchase booking
  • Delivered goods or service confirmation
  • Inspection checklist

Outputs

  • Receipt confirmation
  • Three-way match completed (PO, receipt, invoice)
  • Payment authorized
Requestor
Upon delivery

Frequently Asked Questions

What if the delivered items do not match the booking?

Discrepancies are documented and reported to the vendor. A replacement, credit, or return is arranged by the procurement team.

Can a purchase booking be cancelled after approval?

Yes, purchase orders can be cancelled before the vendor fulfills the booking. Cancellation after partial fulfillment may incur fees depending on the vendor terms.

What are the approval thresholds?

Purchases under a set threshold require manager approval only. Amounts above that threshold require additional approval from a director or executive, as defined in the procurement policy.

Ready to implement this workflow in your business?

Our team can implement this workflow into your business operations with custom tools and training.