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Workflow
Accounting & Finance

Quote to Invoice for Accounting & Finance

Converts an approved sales quote into a billable invoice and tracks payment through to completion.

Trigger: Customer accepts a sales quote
Total: 1-3 business days
6 stages
Compliance Note

Built with ASIC regulatory requirements, AML/CTF compliance, Tax Practitioners Board obligations, and APES standards in mind.

Workflow Stages

1

Quote Acceptance Confirmation

Verify the customer has formally accepted the quote and confirm all line items, quantities, and pricing are correct.

Inputs

  • Signed quote or written acceptance
  • Customer account details
  • Service or service catalog

Outputs

  • Confirmed acceptance record
  • Validated line-item summary
  • Customer billing contact information
Sales Representative
1-2 hours

Decision Points

  • Does the accepted quote match the latest revision?
2

Instruction Entry

Create a sales instruction in the business system using the accepted quote details, linking it to the correct customer account.

Inputs

  • Confirmed acceptance record
  • Customer account ID
  • Pricing and discount approvals

Outputs

  • Sales instruction record
  • Instruction confirmation number
  • Internal notification to fulfillment team
Sales Operations Coordinator
30 minutes
3

Credit and Payment Terms Review

Assess the customer credit status and confirm payment terms align with company policy before invoicing.

Inputs

  • Sales instruction record
  • Customer credit history
  • Company payment terms policy

Outputs

  • Credit approval or hold notice
  • Confirmed payment terms
  • Risk assessment note
Finance Analyst
2-4 hours

Decision Points

  • Is the customer within their credit limit?
  • Are non-standard payment terms required?
4

Invoice Generation

Generate the invoice with accurate line items, taxes, and payment terms, then route it for internal review.

Inputs

  • Approved sales instruction
  • Tax rate schedule
  • Payment terms confirmation

Outputs

  • Draft invoice working paper
  • Tax calculation summary
  • Invoice review request
Billing Specialist
1-2 hours
5

Invoice Report delivery

Send the finalized invoice to the customer through their preferred channel and log it in the accounting system.

Inputs

  • Approved invoice
  • Customer billing contact
  • Report delivery preference (email, portal, mail)

Outputs

  • Sent invoice confirmation
  • Accounts receivable ledger entry
  • Payment due-date reminder scheduled
Billing Specialist
30 minutes
6

Payment Tracking and Closure

Monitor for incoming payment, match it to the invoice, and close the billing cycle.

Inputs

  • Sent invoice record
  • Bank transaction feed
  • Aging report

Outputs

  • Payment receipt record
  • Closed invoice status
  • Revenue recognition entry
Accounts Receivable Clerk
Ongoing until paid

Decision Points

  • Has payment been received by the due date?
  • Is a collections follow-up required?

Frequently Asked Questions

What happens if the customer disputes the invoice?

The billing specialist works with the sales representative to review the original quote, identify any discrepancies, and issue a corrected invoice or credit memo as needed.

How are taxes calculated on the invoice?

Taxes are determined by the tax rate schedule applicable to the customer location and service type, and are validated during invoice generation.

Can partial payments be accepted?

Yes. Partial payments are recorded against the invoice and the remaining balance continues to be tracked until fully settled.

Ready to implement this workflow in your business?

Our team can implement this workflow into your business operations with custom tools and training.