Back to Services
Growth Package

Operations Audit & Roadmap

Best for businesses wanting clarity on their entire operations system before scaling or hiring. Our Growth Package identifies gaps, inefficiencies, and creates a comprehensive 6-month roadmap to make your operations scale-ready.

This package is designed specifically for Australian SMBs who are ready to take the next step in professionalising their operations. Whether you're a solo operator looking to systematise your knowledge or a growing team needing clearer processes, we have the expertise to help you achieve operational excellence.

2-4 weeks typical delivery
The Problem

Why Growing Businesses Hit an Operations Wall

You Don't Know What You Don't Know

When you're deep in the day-to-day, it's nearly impossible to see the systemic issues holding your business back. You know something's wrong, but you can't pinpoint exactly where the problems lie or how to fix them.

Patchwork Solutions That Don't Last

Most businesses address operational problems reactively putting out fires as they arise. This creates a patchwork of temporary fixes that don't address root causes and often create new problems elsewhere.

Team Frustration and Turnover

Good employees get frustrated working in chaotic environments. They leave for better-organised competitors, taking their knowledge and experience with them. High turnover creates a vicious cycle of lost productivity.

Ready to Scale But Afraid to Break

You have the demand and the ambition to grow, but you're afraid that scaling will expose every crack in your foundation. Without a clear roadmap, growth feels like a gamble.

The Growth Package provides the outside perspective and systematic analysis your business needs. We identify the real issues, prioritise what to fix first, and create a clear roadmap for building operations that can scale with your ambitions.

What You Get

Complete Package Deliverables

Everything included in the Operations Audit & Roadmap package, explained in detail so you know exactly what to expect.

1

Deep-Dive Operational Audit

Comprehensive review of current SOPs, workflow bottlenecks, tech stack, delegation issues, communication flow, client fulfilment process, and back-office systems.

2

Audit Report (20-30 pages)

Detailed report covering key issues, priority fixes, tools to remove/upgrade/change, suggested SOPs needed, and team structure recommendations.

3

6-Month Operational Roadmap

Monthly milestones, KPIs, productivity standards, system ownership map, and hiring/outsourcing recommendations.

4

Roadmap Walkthrough Call (60 min)

Dedicated call to walk through the roadmap and answer all your questions.

Expected Results

What You Can Expect to Achieve

Based on our experience with similar businesses, here are the typical outcomes clients achieve with the Operations Audit & Roadmap package.

100%

Operational Visibility

Complete understanding of where your operations are strong and where they need work.

Clear

Priority Roadmap

Know exactly what to fix first for maximum impact on your business performance.

6-Month

Strategic Plan

A detailed roadmap with monthly milestones, KPIs, and action items to track progress.

Expert

Recommendations

Professional guidance on tools, team structure, and processes tailored to your needs.

Our Process

How We Deliver This Package

A step-by-step look at how we work together to achieve your operational goals over the 2-4 weeks engagement.

1

Deep-Dive Discovery (2-3 hours)

We conduct an extensive discovery session covering every aspect of your operations: current workflows, tech stack, team structure, communication patterns, client fulfillment, and back-office systems.

2

Comprehensive Analysis

Our team analyses the information gathered, identifying bottlenecks, inefficiencies, gaps in processes, tool redundancies, and opportunities for improvement across your entire operation.

3

Audit Report Creation

We compile our findings into a detailed 20-30 page audit report covering key issues, priority fixes, tool recommendations, suggested SOPs, and team structure recommendations.

4

Strategic Roadmap Development

We create a 6-month operational roadmap with monthly milestones, KPIs to track, productivity standards, system ownership maps, and hiring/outsourcing recommendations.

5

Walkthrough & Planning Call

A dedicated 60-minute call to walk through the audit report and roadmap, answer your questions, and help you prioritise what to tackle first.

Ideal Client

Is This Package Right for You?

The Operations Audit & Roadmap package is designed for businesses that match the following profile. If this sounds like you, we're likely a great fit.

  • SMBs ready to scale
  • Agencies
  • Tradies with admin staff
  • Coaches & course creators
  • 6-7 figure e-commerce

Ready to Get Started?

Book a free consultation to discuss your specific needs and see if this package is the right fit for your business. No pressure, just helpful guidance.

FAQ

Operations Audit & Roadmap Questions Answered

Common questions about the Operations Audit & Roadmap package.

Ready to Get Your Operations Audit?

Book a free consultation and let's discuss how we can help your business achieve operational excellence.